In this world of information technologies, Remote Monitoring and Management (RMM) software has become an invaluable tool for IT professionals. If you’re looking to take control of your IT infrastructure and achieve optimal performance with the best ticketing services, this article is for you!
RMM software, often referred to as the silent guard of IT services, offers a comprehensive set of tools to help IT professionals manage and monitor their network devices, servers, and applications.
This article will explain what RMM software is and list the 10 Best Free RMM Software 2024.
Let’s get started!
What is RMM Software?
RMM is Remote monitoring and management software. It is used by MSPs ( managed service providers ) and IT professionals to monitor and manage IT servers. RMM also has other names, like remote IT management or network management.
RMM allows MSPs to resolve issues remotely because it provides insight into the client’s network and allows them to keep the machines up-to-date. If a network problem occurs, a ticket is created and resolved as soon as possible.
Top 10 Best Remote Management and Monitoring (RMM) Software
Now we know what RMM software is. It helps to enhance the growth of IT sectors by properly managing and monitoring servers. If you’re an IT professional or MSP provider, choosing the best RMM software is necessary, but here, there is a wide range of software available, and it can confuse you.
No need to worry!
We’re going to list the top 10 best RMM software for you, along with its features and pricing plans, evaluate it according to your needs, and find the best fit for you.
So, without any delay, let’s delve into it:
1. SuperOPs. ai
SuperOPs.ai is a PSA RMM unified software (professional service automation) designed for managed service providers.
This AI-powered tool enables you to control and operate your entire operations from a single dashboard. It helps improve your workflow and handle your manual tasks, making your job a lot easier. Give it a try today to explore its benefits!
Key features
Try its all-new features with its 21-day free trial; try it today!
Pricing
Standard PSA only | Standard RMM only | Pro unified basic |
$59/month | $79/month | $99/month |
Ticketing | No ticketing | Ticketing |
2. Datto
Datto is remote monitoring and management software for IT servers. It is considered as an essential tool for managing IT infrastructure. It provides remote operations and ensures smooth workflows.
Datto serves small businesses to large enterprises to manage their IT servers and ensure security.
Key features
Pricing
Users can contact Datto directly through their official account for detailed plans and prices [14-day free trial today].
3. Site 24×7
Site24x7 is an all-in-one cloud-based infrastructure monitoring solution that provides a comprehensive set of tools for monitoring the performance of websites, servers, applications, networks, and more. It offers a wide range of features that help IT professionals proactively monitor and manage their IT infrastructure.
Key Features
Here are some of the key features of Site24x7:
Pricing
Pro | Classic | Enterprise |
$33.6/month | $85.44/month | $216/month |
40 basic monitors | 100 basic monitors | Request access! |
4. Syncro
Syncro is a great option for those looking for an all-in-one solution for MSP operations. Its fully integrated PSA and RMM tools can help streamline workflows and improve efficiency. Plus, its 50+ integrations and powerful script engine make it a versatile and customisable option. Overall, Syncro is a solid choice for those looking to manage their IT infrastructure more effectively.
Let’s see its features:
Key features
Pricing
Full PSA, RMM, and remote access are available for $129, and a free trial is also available.
5. Atera
Atera has everything you need in one place. Its all-in-one PSA, RMM, and remote access help you improve efficiency and quickly achieve ticket overviews. Also, Atera is known as the world’s first AI-powered IT management platform. It helps you maintain your servers by monitoring and managing them.
Check its features:
Key Features
Start your free trial today to explore its new features!
Pricing
Professional | Expert | Master |
$149/month | $169/month | $199/month |
Patch management | Ticket-auto tagging | Data recovery |
6. NinjaOne
NinjaOne is security-oriented management software. It has everything you want to improve your growth in the IT sector. It helps you monitor and manage servers. It is a top-rated unified management platform that helps you patch, alert, and support all endpoints.
Key Features
Here are some of the key features of NinjaOne:
Pricing
Users can contact them directly to explore their plans!
7. ManageEngine Endpoint Central
ManageEngine Endpoint Central is a unified endpoint management solution that offers a wide range of features to help IT professionals manage and secure their endpoints. With Endpoint Central, IT teams can manage devices, deploy software, enforce security policies, and more, all from a single console.
Some of the key features of Endpoint Central include:
Key features
Pricing
Users can check their official website for detailed plans.
8. GoTo Resolve
GoTo Resolve is an all-in-one software designed for IT professionals and managed service providers (MSPs) to streamline their remote monitoring and management tasks. It offers a wide range of features, such as network monitoring, performance optimisation, patch management, and security management, all in one easy-to-use platform.
Let’s check its features:
Key Features
Pricing
Free | Standard | Remote support |
Trial | $57/month | $40/month |
9. Kaseya VSA
Kaseya VSA is a remote monitoring and management software specially designed for IT professionals. It provides you with unified endpoint management, industry-defining automation, enterprise-grade reporting and a VSA mobile app. Its ticket service helps you to auto-remediate issues. Also, it provides you with a wide range of features.
Let’s see its features:
Key Features
Pricing
Users should contact them directly to know their plans.
10. Adidgy
Adidgy is a software that helps you to monitor and manage your servers. It provides a cloud-based IT management software specifically for managing your Apple ecosystem.
It has real-time management and ensures security. It helps you develop your infrastructure and ensures security.
Let’s see some of its key features;
Key Features
Pricing
Macs | iPhones and iPads |
$6/month | $1/month |
Remote control | Live command access |
Why Choose RMM Software?
Remote monitoring and management, or RMM, play a vital role in the modern IT world. If you’re an IT service provider or part of an IT sector, then selecting the best RMM with the best ticketing service is essential for development.
RMM software ensures proactive management, Remote accessibility, Automation and efficiency, Network performance and security, customisation, and other features for your servers. Choosing RMM software helps you enhance your efficiency and management and streamlines your Workflow.
How does RMM Software work?
RMM software plays a crucial role in enhancing and managing the IT infrastructure. Remote monitoring and management have a ticketing system. Whenever the agent senses any endpoint or network issues, it produces a ticket and sends it to the MSP ( managed service provider) to alert them about this issue. After that, it enables the service provider to choose how to proceed and resolve this problem.
Through MSP, they get real-time access to problems, which they can easily solve using the problem-solving methods mentioned. RMM always properly monitors and manages the server.
FAQ’s – Best Free RMM Software
Conclusion – Best Free RMM Software
RMM software is an invaluable tool for IT professionals to manage and monitor their network devices, servers, and applications. In this article, we listed the 10 best remote management and monitoring software available, with each software evaluated based on its key features and pricing plans.
SuperOPs.ai, Datto, Site 24×7, Syncro, Atera, NinjaOne, ManageEngine Endpoint Central, GoTo Resolve, Kaseya VSA, and Adidgy are all worth considering. RMM software ensures proactive management, remote accessibility, automation and efficiency, network performance and security, customisation, and other features for your servers.
Choose the best RMM software for your needs and take control of your IT infrastructure today!